Generalist Adviser – Wellness Project
Permanent Full Time Contract - 37 hours per week
As part of Derbyshire County Council’s Live Life Better project, Citizens Advice North East Derbyshire works with multiple agencies and Derbyshire Public Health to provide holistic advice to residents of North East Derbyshire and Bolsover Districts.
We are looking for a full time adviser to work directly with local people to provide advice on a wide range of issues. Due to the nature of the role you will be expected to travel around the North East Derbyshire and Bolsover area to a number of locations and, when appropriate, provide cover for other colleagues.
You will be motivated to work independently to manage your clients and ensure that all administrative work is completed promptly.
You will have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings, and a commitment to the aims and principles of the Citizens Advice Service.
You will be part of a team but will frequently work independently without supervision; a proven background of providing advice is therefore essential. You will also have experience of working with various stakeholders in order to promote the project.
Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.